Privacy policy

Introduction

At Auralid (hereinafter, “the Platform”), the privacy and security of our users are a priority. This Privacy Policy describes how we collect, use and protect the personal information of users who register and use our accounting analysis services through a monthly subscription.

If you have questions or need more information about our privacy policy, you can contact us at support@auralid.com

This policy applies to data collected through our website and associated services, but does not cover information obtained offline or through third parties that are not linked to the Platform.

Consent

By registering and using our services, you accept the terms of this Privacy Policy and give your consent for the processing of your data as described in this document.

Information We Collect

We may collect and store different types of personal information when users interact with our Platform:

• Registration Data: Name, email address, phone number and password.
• Billing Data: Payment and billing information necessary to process the monthly subscription.
• Business Data: Accounting and financial information uploaded to the Platform for analysis.
• Browsing Data: IP address, browser type, Internet service provider, date and time of access, pages visited and other technical data.
• Communications: Messages sent to our support or emails exchanged with our team.

Use of Information

The data collected is used for the following purposes:

• Provide, operate and maintain the Platform.
• Analyse user activity to improve the service.
• Process payments and manage the monthly subscription.
• Provide technical support and respond to inquiries.
• Send notifications about changes to the service, billing or updates.
• Implement security and fraud prevention measures.

Data Storage and Security

We apply technical and organisational measures to protect personal information against unauthorised access, loss or alteration. However, no data transmission system over the Internet is completely secure, and therefore we cannot guarantee absolute protection.

Data will be stored for as long as necessary to fulfil the purposes of its processing, in accordance with applicable regulations.

Use of Cookies and Tracking Technologies

We use cookies to improve the user experience and analyse the use of the service. These cookies may collect information such as user preferences, active sessions and browsing patterns. You can manage cookies through your browser settings.

Disclosure of Data to Third Parties

We do not sell, trade or transfer personal information to third parties without the user’s consent, except in the following cases:

• Technology and payment processing service providers.
• Legal authorities, if required by law or to protect our rights.
• Affiliated companies involved in the operation of the Platform.

User Rights (GDPR and CCPA)

Users have the right to:

• Access the personal data stored.
• Request correction of incorrect or incomplete information.
• Request deletion of their data when legally possible.
• Restrict the processing of their information.
• Object to the processing of their data in certain cases.
• Request the portability of their data to another entity.

To exercise these rights, you can contact us at support@auralid.com

. We will respond within a maximum period of 30 days.

Our services are intended for adult users. If we detect that a minor has provided data, we will take steps to delete it.

Changes to the Privacy Policy

We reserve the right to update this policy at any time. Any changes will be notified to users by email or by publication on our website.